Press the cox menu button highlight settings and press the select button.
Cox cable mini box troubleshooting.
Look for power cords that aren t plugged into the wall.
I will at least get my basic cable channels again.
Highlight audio video and press the select button.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Highlight fixed and press the select button.
Turn it off and unplug it wait for over a minute and plug it back in.
Press the right arrow to move the highlight to channel scan.
Press and hold the setup button on the cox remote until the power button blinks twice.
I think i m going to disconnected and connect back again from the wall.
Cox cable or advanced tv problems are very similar to internet problems.
Edwin112 over 4 years ago.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.
Check that a wall connected power cable is plugged into the digital box.
To run the channel scan begin at the customer support menu.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
If it is reset the home s circuit breakers or replace fuses.
I program the new remote but for some reason i lost a my basic cable channels.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is.
Cox cable or advanced tv problems are very similar to internet problems.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
Cox customer support at 1 800 961 1207 to restore service.
Check for loose connections from the wall to the mini box to make sure they are secure.
If the problem persists please contact.